Returns, Refunds, & Exchanges

Port City Pomade will offer an item refund or exchange within 30 days of purchase if the product received was incorrect or has a defect. Product must not be used. Shipping charges are not eligible for a refund. 

To complete your return, we require an order number. There are certain situations where only partial refunds are granted: (if applicable).

We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and refund will automatically be applied to your original method of payment, within a certain amount of days.